Terms And Conditions

Copyright and Trademark Notice Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of The Wooden Board., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only to shop in this store or place an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Credit Cards We accept credit/debit cards as a form of payment. When ordering, please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit/debit card bank has on file for you). Incorrect information will cause a delay in processing your order. Custom Orders Custom orders refer to orders for items that are custom built specifically for a customer, such as items that are custom designed, items with custom dimensions, or personalized items, such as wood-burnings or engravings incorporated into an item. Custom orders are paid in advance by the customer once the design, processing time, and price for an item is agreed upon. No returns or exchanges are accepted for custom orders. No refunds or cancellations are accepted unless The Wooden Board fails to ship the custom order within the agreed-upon processing time, in which case the customer reserves the right to cancel the order and receive a full refund. In the event the custom order arrives at the customer damaged or defective, the customer may request a replacement or a refund Future Deliveries This section applies to orders for custom items, and/or orders for standard items that are on backorder. Processing times for custom orders vary based on demand and the complexity of the items ordered and are determined on a case-by-case basis. Processing time for standard items on backorder is usually 1 to 3 weeks and can increase depending on demand. Processing times do not include the shipping time, which varies based on which shipping carrier is used. In cases in which The Wooden Board fails to ship the aforementioned orders within the agreed-upon processing time, the customer reserves the right to cancel the order and receive a full refund. The Wooden Board is not responsible for the delay in delivery due to carrier delays. Links This site may contain links to other sites on the Internet that are owned and operated by third parties. The Wooden Board is not responsible for the operation of, or content located on or throughout any such site. Multiple Product Orders For multiple product orders, we will ship all items contained in that order at the same time, unless otherwise noted. Additional shipping charges will apply if it is requested that available items in the order be shipped as soon as possible, which is typically three business days. Products that are unavailable at the time of shipping will be made to order and typically take one to three weeks to process. Order Acceptance Policy The Wooden Board will make every effort to fulfill all orders received in a timely manner. However, your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Wooden Board reserves the right at any time after receipt of your order to accept or decline your order for any reason. Other Conditions These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. The Wooden Board reserves the right to make changes to this site and these conditions at any time. Out-of-Stock Products Orders that contain out-of-stock products will ship as soon as all products in the order are available. Out-of-stock items are made to order and usually take one to three weeks to process. Privacy on Other Web Sites Other sites accessible through our site have their privacy policies and data collection practices. Please consult each site's privacy policy for more information. The Wooden Board is not responsible for the actions of third parties.